Interesting use case of Facebook Messenger Chatbots in restaurants and retail.

There are many use cases for chatbots in the restaurant and retail sector. Here’s one case study from Mexican restaurant chain California Burrito where customers who’ve visited can quickly and instantly share their feedback via a Messenger chatbot. Watch the video below to see how it worked!

Not only was the customer journey easy and quick, the management also gets an incredible macro view of feedback from different restaurants via the dashboard.

Visit the alivenow website, to see more interesting use cases with messenger chatbots: https://www.alivenow.in/chatbots